Archstone Property Management professionals recognize the importance of customer service and sales. The apartment market is competitive and active, requiring a motivated, productive, and enthusiastic team. Our team is committed to achieving excellence.
Archstone also believes in the operational and performance benefits that accumulate through attention to detail. Our management team pays special attention to the curb appeal that creates a potential resident’s first impression of the community. Our attention to detail follows through in each area of operations from marketing to maintenance.
Whatever the conditions of the marketplace, Archstone Property management understands the importance of developing the best team for each of our apartment communities. We understand that each community must be evaluated and staffed based upon its specific needs, and that each community is diverse and unique with its own set of challenges. It is the apartment community team that insures the effectiveness of management. These individuals are professional, highly motivated, trained, and have the “can do” spirit that is necessary to be successful.
All potential new team members are screened for not only the specific skills required for their position, but for their ability to effectively communicate with the residents. Residential property management is a service-oriented business and the ability to relate to the resident is as important as technical proficiency.
Our skilled Maintenance Technicians understand the importance of timely, efficient service. We complete apartment turnovers quickly and maintain vacant units in sharp, ready-to-show condition. We realize that resident satisfaction with maintenance is crucial for maximized resident retention. Service requests take first priority and are completed within 24 hours of the initial request of the resident.
